We are able to effect some jewellery and watch repairs on the premises, but generally most items need to be worked on at one of our workshops.
We can always get an estimate for work required prior to carrying out any repairs and servicing.
We can replace some watch batteries on site but often do not know what size of battery is required until we get the back of the watch off. If we replace batteries here we cannot guarantee any water resistancy. For a watch to be water resistant it must be sealed under specific conditions, this means sending it away to one of our watch specialists.
We always try to get jewellery repairs back to you within 3/4 weeks, but sometimes our workshops are busy and if there is a lot of work to be on a particular piece this can increase the time needed to effect the repair.
Watch servicing, dependant on the make, can take up to 6 months.
We can carry out insurance and probate valuations for you.
Our registered valuer is with us every 2/3 weeks so please call us for the next available date.
Usually, details of your items are taken on the day of valuation and paperwork is delivered within about 2 weeks. Please be patient whilst this process takes place as further research into some pieces can take longer. All valuations are supported by photographs of your items.
Gold Buying Service
We buy gold.
If you're having a little bit of a clear out and have some pieces of jewellery you would like to move on, we will test it, weigh it and give you a price while you wait. You may be aware that all precious metal prices have been steadily rising just lately, but remember that these prices change daily and we update our prices daily. The price can go up or down overnight, sometimes by a little, sometimes by a lot.
Most items can be personalised.
Our hand engraver specialises in heraldic crests and Coats of Arms.
He has been engraving since 1970, spent his 6 ½ year apprenticeship under an ex-crown jeweller.
He is a member of the Institute of Professional Goldsmiths and was made a Freeman of the Goldsmiths Company and granted the Freedom of the City of London.
All things are possible so please tell us your requirements.
Our clock specialist studied at West Dean College for two years on the conservation and restoration of antique clocks course.
He was the first St Roche's scholarship student, shortly after attaining MBHI (qualified member of the British Horological Institute and on their professional register ).
37 High Street
Royal Tunbridge Wells
Fax: +44 (0) 1892 535447